Microsoft Dynamics CRM
SIS Global offers one of the most dynamic Customer Relationship Management offerings, Microsoft Dynamics CRM. In alignment with the SIS Global industry solutions we offer you so much more than the typical out-of-the-box CRM solution - SIS Global's industry CRM solutions address the requirements of the unique relationships within your industry and your business. These CRM solutions can either be deployed on premise or as a hosted offering.
- Sales
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Optimise your sales efforts with the familiar and intelligent features of Microsoft Dynamics CRM. Take advantage of a highly intuitive interface and embedded Microsoft Office capabilities to increase time with customers, shorten sales cycles, increase close rates and achieve real-time insight. SIS Global offers solutions for Sales Force Automation. This includes features to assist with:
- Planning
- Lead Managament
- Opportunity Management
- Account Management
- Time Management
- Pipeline Management
- Workflow
- Mobility
- Analytics
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- Marketing
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Get a CRM marketing solution that is flexible, easy to use and engineered to fit your business. Transform every touch point into a marketing opportunity and harness the undiscovered potential within your customer base. With familiar and intelligent marketing capabilities in Microsoft Dynamics CRM, you can market more effectively, improve productivity and gain actionable insight into your marketing efforts.
- Data Management
- Segmentation
- Planning
- Execution
- Response Management
- Lead Management
- Time Management
- Workflows
- Mobility
- Analytics
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- Customer Services
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Microsoft Dynamics CRM meets the changing expectations of customers with a service solution that is robust and flexible. Users find familiar functionality and an interface that let them work in a personal, natural way. This intelligent solution informs customer service professionals with guidance that is insightful and actionable. The result is a connected, collaborative and integrated organisation.
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Manage Accounts
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Manage Cases
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Manage Contracts
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Knowledge Management
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Scheduling
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Analytics
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Mobility
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Workflows
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- Extended CRM
Organisations also need to manage other relationships that are integral to success – employees, partners, suppliers, distributors, vendors and many other critical stakeholders. Microsoft Dynamics CRM can easily be customised for these “Extended CRM” scenarios and enhance the value of all relationships, improve business relevance and fit, drive operational excellence and increase business insights.